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Warranty and returns


All products have a standard factory warranty ranging from one year to lifelong. The factory warranty applies in addition to the legal warranty. If a product is or becomes defective, please contact our customer service on telephone number +31 78 635 17 22 or by the e-mail form. Depending on the product, we will look for a suitable solution together with you.

Eizoshop guarantees that the goods to be delivered meet the usual requirements and standards that can be set and are free from any defects.

If there is a defect, we request that you submit an RMA request for warranty via our RMA form (PDF). With an RMA (Return Material Authorization) you request the confirmation to return the product (s).